We don’t work with or accept credit card or third party insurance.

We know, that with our package, you are fully covered for all damage and expenses arising from any mishap while driving to the rental vehicle and any other third party damage.

Credit card insurance won’t cover all your costs if you are involved in an accident ( read the small print)

Generally, CC cover also requires a €5,000 hold on your card for the duration of the hire and should you have to make a claim, only when the issue is resolved will the hold on your card be released. You will be responsible for providing all documents required in respect of any claim, documents that can be difficult or may take several weeks to obtain from parties who don’t really care about your situation.

The following may be of interest: 

https://myirishcousin.com/rental-car-crash-story-insurance-nightmare/

If you are intent on using CC or third party insurance please don’t ask us to quote, we really are very busy

We have you fully covered for damage to your rental car and any third party, car orc property.

However we recommend you consider taking out travel insurance.

There are several reasons why it is a good idea to purchase travel insurance when you are planning a trip:

1. Financial protection: Travel insurance can provide financial protection in case you need to cancel your trip, your flight is delayed or canceled, or you need to be evacuated due to an emergency. It can also cover the costs of medical treatment and hospitalization if you become sick or injured while traveling.

2. Peace of mind: Travel insurance can give you peace of mind while you are on your trip, knowing that you have a safety net in place in case something goes wrong. This can allow you to relax and enjoy your vacation without worrying about unexpected expenses.

3. Coverage for unexpected events: Travel insurance can cover a wide range of unexpected events, such as natural disasters, terrorism, and personal emergencies. This can be especially important if you are traveling to a destination that is prone to such events.

Overall, travel insurance can provide valuable protection and peace of mind while you are traveling, and it is a good idea to consider purchasing it before your trip.

(We don’t have any association or relationship with any travel insurance provider)

No. A broker or aggregator will simply offer a product and take a commission or discount on completed sales. We have developed our own product which we market exclusively. Our car rental package is the most comprehensive on the market and it’s equivalent cannot be purchased from Enterprise our preferred partner or any other agency. A broker will not be available before, during or even after a rental to assist you with any issues that may arise, car related or not. Our service and attention to you, our Cousin is unrivalled.

It’s unlikely the car will have onboard GPS. Even if it did, we would recommend you use Waze or Google maps on your phone for navigation.

In-car GPS and GPS unit software is rarely updated/current and won’t provide any live traffic information or updates on your routing ( road closures for example)

For this reason, we won’t supply GPS units. We consider them expensive, not very useful and something else to charge up. On view in unattended cars, a GPS can invite thieves to steal the GPS unit and more…

So, we recommend you have unlimited data on your phone as a minimum and use your phone to navigate efficiently while on vacation here.

Our cars are fresh and modern and will have USBs for charging and pretty much all will have Car Play for map display while driving.

You’ll probably want to stay connected with family and friends while you’re here, maybe upload photos to your social media accounts or ring ahead to confirm a reservation.

However you do it, you should have as a minimum, unlimited data. This covers navigation and social media and the use of voice apps such as Messenger and WhatsApp.

You have a number of ways of doing this. Three to be exact.

1.

An international package with your mobile provider.
I believe this way should cost about $10 a day. I’m not sure if you get totally unlimited data and I m not sure if all calls are free/included. I have read somewhere too that calls home are included in the package but not local calls… check to see exactly what’s included. It’s an expensive option when you have several people in your party looking to be connected and have the internet on the go

2.

If your phone is unlocked or can be unlocked (ask your mobile operator) purchase a local SIM card and install it on your phone on arrival. On our website, you can purchase for €20 plus postage. You’ll get unlimited data, unlimited local calls and texts AND International minutes.

3.

If your phone can’t be unlocked, probably because you’re still on contract with your mobile operator, rent a mobile phone for use while you’re here. Again you’ll have unlimited data, unlimited local calls and texts AND international minutes.

With a rental phone, you can connect or tether a number of additional devices ( up to 5). The devices can be other phones or tablets. ( not possible with the local SIM)

There is actually a fourth which is a mobile Wi-Fi unit.

However we’ve moved away from them.

We feel rental of a mobile phone is a better option. Our phones perform exactly the same function i.e connect several devices at once. The phone uses exactly the same SIM card as used in a Wi-Fi unit.

But the added benefit is that in addition to connecting several devices you can use the phone like..well a phone! To make local calls, local texts and some international call home.

Much more useful

No, I’m afraid not. Covid doesn’t allow us do that anymore as cars are now sanitized and it takes two people to deliver / collect a car.

It’s possible but not a given or guaranteed.

For non airport locations our partners Enterprise offer a collection and in some cases a drop off on return of vehicle.

Weekends and particularly busy periods may make it difficult or just not possible.

However give it a try…

You must be located within a reasonable distance from the branch (5km) Enterprise will have you phone number and may contact you in advance to discuss collection but the onus is on you to contact the branch directly at least 24 hours in advance. You will receive your order confirmation number and branch contact details in advance of your arrival to allow you to speak with the branch directly.

If you would like to request a lift to accommodation on return of vehicle you should request this on picking up the vehicle. Again it should be within a reasonable distance from the branch.

Please note that transport to and from accommodation is not guaranteed. This is a service provided when circumstances and logistics allow and does not from part of any contract with MIC or Enterprise.

Enterprise and MIC will at all times try to be as accommodating as possible but sometimes things are just not possible. For example, with Dublin city branches, because of rush hour and early morning traffic it won’t be possible to pick up before 1000 in the morning.

So if you’re going to have a leisurely breakfast a pick up should work (though see note above on weekends and busy periods) If however you want to get away at 0800 in the morning when the branch opens I’m afraid you’ll have to take a taxi.

All tolls can be paid as you go, with cash or card except the M50 toll.

The M50 is an electronic toll which registers the car’s registration plate. You must pay this toll either online or in a gas service station or convenience store before 8pm the following day.

Our partners Enterprise have recently introduced an in car toll payment tag. It comes at a cost payable directly to Enterprise. I’m not sure it’s a necessary expense but check it out to see if it suits you.

Check for this link for further information:

https://www.etoll.ie/driving-on-toll-roads/information-for-visitors/

In Ireland, manual transmission cars are quite common and are often the default option when renting a car[…] read more here 

For detailed guidance on selecting the perfect car size for your needs, including passenger and luggage considerations, check out our informative blog post Choosing the Right Car Size for Your Luggage Needs in Ireland. It’s packed with helpful tips to ensure you find the best car rental option in Ireland for your travel plans.

Hey! we’re always very happy to meet up with Cousins where time and circumstances allow.

We spend a lot of time in Dublin Airport where we now have an office or we can also be found wandering around in Dublin city centre.

We could have a cup of coffee or tea or whatever else you prefer (depending on the time of day)

Let us know in advance if you wish to meet with Cousin Rebecca or myself. If its possible we’ll do it.

Sometimes we bump into customers on holiday when we are out and about travelling too, so you never know!

Regardless of whether we meet or not we are always there for you. If you need us for anything during your visit just call or email. We’ll always get back to you

We require payment on signing the proposal in order to fix price and guarantee delivery.

Please note that, only when payment is received, is your car booked. Following payment, you will receive a couple of days later, a confirmation of your booking with all details and a booking number.

If you have not paid please do not arrive expecting a car to be available for you, it won’t be there 🥲

We request the full payment to secure the rates, and, also the vehicle, as we are in a shortage of cars in Ireland since COVID. 

You are entitled to a full refund if canceling the booking 7 days prior to your arrival. After that a fee of 70.00 euros will be discounted from your refund.

Where your license is legible in English an international driving license is not required. If you have any doubts or queries please contact us 

No – please don’t arrive with anything other than an official driving license. Paper/photocopies won’t work

I’m sorry but the answer is no. Our reservations are fixed term and prepaid and we do not receive any refund for you returning in advance of the contracted date. Use it or lose it!

We can organize an airport transfer from the airport to a city center hotel.

Our driver tracks your flight and is waiting for you in the arrivals hall. 

The price includes tolls, parking, and 60 minutes of waiting from aircraft arrival at the gate. This is usually enough to clear customs and collect luggage. 

Our drivers are friendly and professional.

They are booked to you approximately 40 minutes prior to pick-up time and will be tracking your flight. 

We can advise you which terminal and exactly where your driver will wait for you.

Note that there are cheaper options.

You could try either of the airport taxi stands.

There is one per terminal. Depending on the day/time this may involve some waiting.

Experience shows the cars/drivers are of varied quality but they would definitely be cheaper than us.

In Dublin the Freenow, Bolt, and Uber apps all use licensed taxis, not private cars. The quality of drivers and cars ranges from good to fairly grim but these should also be cheaper than ours.

Be careful when booking airport transfers online.

Even certain really well-known brands have no actual vehicles and auction out your booking. There is a track record of drivers being very late/not turning up which is an unpleasant start to your trip. Then getting your money back can be difficult.

There are airport buses. aircoach.ie and dublinexpress.ie  are two main ones serving Dublin city. The aircoach service covers more routes and is popular with locals so book ahead to reserve a seat.

If you wish to book with us simply email info@myirishcousin.ie with your flight details and a mobile number that will work in Ireland.

We will confirm we have availability and then confirm.

The cars are returned to our main office in Eastlands, only a 5-minute shuttle from the airport. As you are fully insured through us the process is pretty straightforward, no inspections, just hand over the keys and hop on our Shuttle to get your flight home.

The address for the return is Dublin Airport Eastlands Car Hire Facility, Cloghran, Swords, Dublin, Ireland K67W6K5. If you are using GPS just pop the EIRCODE K67W6K5 and you will get all details needed.

FROM M50: at Junction 3, follow the signs for “Airport”. Stay left. When approaching traffic lights, stay left following signs for “Car Rental”. Then take the second left signposted “Car Rental” & “Long-Term Red Car Park”.

FROM M1: at Junction 2, follow the signs for “Airport”. Take the last exit at the roundabout signposted “Airport”. When approaching traffic lights, stay left following signs for “Car Rental. Then take the second left signposted “Car Rental” & “Long-Term Red Car Park”.

FROM CITY CENTRE: Take the N1 North. Join M1 North signposted “Belfast” & “Dublin Airport”. Leave the M1 at Junction 2 signposted “Dublin Airport”. When approaching traffic lights, stay left following signs for “Car Rental. Then take the second left signposted “Car Rental” & “Long-Term Red Car Park”.